Pranav Hotkar
Abu Dhabi, United Arab Emirates - February 10, 2026 - Khazna Data Centers has unveiled Khazna NexOps, a dedicated, in-house operations organization designed to standardize, streamline, and enhance the effectiveness of its data center operations across more than 30 facilities worldwide, the company announced.
The initiative marks a strategic shift from a vendor-driven operations model to an insourced capability, strengthening responsiveness and operational excellence for hyperscale, mission-critical infrastructure. In under a year, Khazna NexOps has grown from roughly 20 specialists to more than 230 trained professionals operating under a unified framework that aligns people, processes, technology, and governance.
“In a world where minutes of downtime are unacceptable, operations can’t be an afterthought,” said Bart Holsters, Managing Director of Khazna NexOps. “Khazna NexOps is a deliberate investment in accountability, capability, and customer experience. By bringing operations in-house, we can deliver more consistent execution, faster decision-making, and a service model built around the requirements of the most demanding hyperscale environments.”
Under the NexOps model, Khazna has developed more than 5,000 operational documents to support repeatable, audit-ready practices across sites and implemented a competency-linked execution system that ties training, certification, and skills assessment directly to operational task allocation. This approach aims to ensure only approved and qualified personnel carry out critical maintenance and infrastructure functions.
As part of the new operating model, Khazna has also integrated advanced automation and AI-driven systems into its daily operations. Working with technology partners, including Presight, the company is deploying an AI-optimized command and control platform to provide real-time monitoring and predictive insights across energy, cooling, and equipment performance, improving resilience and minimizing potential downtime.
Hassan Alnaqbi, Chief Executive Officer of Khazna Data Centers, said the launch of NexOps supports the company’s broader mission to deliver “resilient, efficient, and futureready digital infrastructure” as compute densities rise and workloads driven by artificial intelligence expand. “By bringing operations inhouse, we will strengthen end-to-end accountability, improve customer experience, and scale operational excellence for our rapidly expanding footprint,” he said.
Industry analysts say that as hyperscale operators expand their physical infrastructure, having centralized, in-house operational capabilities is increasingly crucial for maintaining uptime, reducing risk, and ensuring consistent service levels across a growing global network of facilities, particularly where AI and cloud workloads demand high reliability.
Khazna NexOps establishes a unified operating model spanning staffing, process standardization, performance metrics, and governance that the company will roll out in phases throughout 2026. The initiative positions Khazna to meet evolving market demands for operational consistency and service quality in an era of complex, energy-intensive digital infrastructure.
